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Identifying Opportunities for EcoMarket Deliveries | Getting Started Managing Leads
The Beginners Guide to Salesforce
course content

Course Content

The Beginners Guide to Salesforce

The Beginners Guide to Salesforce

1. Understanding CRMs
2. Getting Started Managing Leads
3. Closing Deals with Opportunities

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Identifying Opportunities for EcoMarket Deliveries

EcoMarket Deliveries has recently made a strategic pivot. Instead of solely catering to individual customers, they're shifting focus toward larger, repeatable contracts. This approach aims to create a steady revenue stream through predictable, month-to-month business relationships. With their own team of drivers, they're well-equipped to offer reliable, high-touch delivery services for organizations with ongoing needs.

Target Markets for Expansion

To support this new direction, EcoMarket Deliveries is identifying opportunities with institutions that require regular deliveries. Here are a few of the potential markets they're targeting:

  • Nursing Homes and Assisted Living Facilities: for facilities where residents maintain independence but may need help with shopping, EcoMarket Deliveries can provide a convenient solution;
  • Disability Programs: across the country, various programs serve individuals with disabilities who may benefit from consistent delivery services;
  • Luxury Hotels and Vacation Spots: partnering with high-end hotels allows EcoMarket Deliveries to cater to guests with specific needs, adding a premium layer of service to the organization's offerings.

Although EcoMarket Deliveries will still serve individual customers, this new focus on B2B partnerships is an exciting direction with considerable growth potential. As you work through the platform, your primary objective will be to help them build and manage these high-stakes contracts effectively.

Using Salesforce to Build a Lead Pipeline

In Salesforce, we'll start by creating a list of leads that represent these new opportunities. Salesforce's lead management capabilities will allow us to track potential clients, organize outreach efforts, and ensure every step is documented and optimized. With this approach, EcoMarket Deliveries can position itself strategically within these markets, fostering long-term partnerships while maintaining their commitment to excellent service.

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Section 2. Chapter 2
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