Summary  
This chapter covers how to implement code that processes classified text messages to programmatically adjust their tone—modifying formality and jargon—while preserving all factual content.  

General domain of usage  
Business communication tools (e.g., email or messaging applications)

Once messages are classified, not all of them are in the right tone for their intended audience yet.
 
A message drafted for a teammate often needs adjusting before it reaches a client or an executive:
* **Formality** usually needs to increase for external or senior audiences;
* **Jargon** usually needs to decrease for non-technical or external readers.

Adjusting tone doesn't mean changing the facts, only the delivery. A good tone adaptation keeps every fact intact while adjusting formality and wording.

> ## Task
> Using the classification results in the processed folder, ask Claude to go through your messages and adjust the tone of any that don't match their intended audience.
>
> > <b>Using the classification results in the processed folder, review my messages in the messages folder and adjust the tone of any that don't fit their intended audience. Explain what was changed and why.
>
> Compare the adjusted version against the original: the facts should be identical, only the tone should differ.

Build a complete AI-powered communication system using Claude. You will learn how to judge tone and audience, match messages to the right channel, extract key points, draft clear communications, and organize everything into a reusable workflow.

Learn what makes a communication system reliable and how to prepare a structured workspace before drafting messages. You will define message categories, set style guidelines, and classify messages by type and audience.

Learn how to judge tone and audience fit, adapt messages, flag sensitive situations, and pull out the details a draft needs. You will adapt tone for different readers, flag high-stakes messages, extract key points, and handle conflicting expectations.

Turn everything you've built into finished messages. You will build reusable templates, generate final drafts, review them for tone and style compliance, and turn the process into a reusable Claude workflow.