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CRM Fundamentals for Project Management

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In Salesforce, Knowledge Articles can have unusual and frustrating workflows.

Newbies often struggle with the un-intuitive nature of navigating this area, so let's break it down.

1. How can you edit a published Knowledge Article?

2. What must be done before deleting a published Knowledge Article?

question mark

How can you edit a published Knowledge Article?

Select the correct answer

question mark

What must be done before deleting a published Knowledge Article?

Select the correct answer

Alt var klart?

Hvordan kan vi forbedre det?

Takk for tilbakemeldingene dine!

Seksjon 1. Kapittel 20

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bookAdvanced Features of Salesforce Knowledge Panel

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In Salesforce, Knowledge Articles can have unusual and frustrating workflows.

Newbies often struggle with the un-intuitive nature of navigating this area, so let's break it down.

1. How can you edit a published Knowledge Article?

2. What must be done before deleting a published Knowledge Article?

question mark

How can you edit a published Knowledge Article?

Select the correct answer

question mark

What must be done before deleting a published Knowledge Article?

Select the correct answer

Alt var klart?

Hvordan kan vi forbedre det?

Takk for tilbakemeldingene dine!

Seksjon 1. Kapittel 20
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