Notice: This page requires JavaScript to function properly.
Please enable JavaScript in your browser settings or update your browser.Apprendre Advanced Features of Salesforce Knowledge Panel | Section
CRM Fundamentals for Project Management

bookAdvanced Features of Salesforce Knowledge Panel

In Salesforce, Knowledge Articles can have unusual and frustrating workflows.

Newbies often struggle with the un-intuitive nature of navigating this area, so let's break it down.

1. How can you edit a published Knowledge Article?

2. What must be done before deleting a published Knowledge Article?

question mark

How can you edit a published Knowledge Article?

Select the correct answer

question mark

What must be done before deleting a published Knowledge Article?

Select the correct answer

Tout était clair ?

Comment pouvons-nous l'améliorer ?

Merci pour vos commentaires !

Section 1. Chapitre 20

Demandez à l'IA

expand

Demandez à l'IA

ChatGPT

Posez n'importe quelle question ou essayez l'une des questions suggérées pour commencer notre discussion

bookAdvanced Features of Salesforce Knowledge Panel

Glissez pour afficher le menu

In Salesforce, Knowledge Articles can have unusual and frustrating workflows.

Newbies often struggle with the un-intuitive nature of navigating this area, so let's break it down.

1. How can you edit a published Knowledge Article?

2. What must be done before deleting a published Knowledge Article?

question mark

How can you edit a published Knowledge Article?

Select the correct answer

question mark

What must be done before deleting a published Knowledge Article?

Select the correct answer

Tout était clair ?

Comment pouvons-nous l'améliorer ?

Merci pour vos commentaires !

Section 1. Chapitre 20
some-alt