Summary  
This chapter covers managing the lifecycle of content items through draft creation, version control, publishing, archiving, and deletion workflows, as well as categorization and optional validation states.  

General domain of usage  
Content management systems

In Salesforce, Knowledge Articles can have unusual and frustrating workflows.  

Newbies often struggle with the **un-intuitive nature** of navigating this area, so let's break it down.  

How can you edit a published Knowledge Article?

What must be done before deleting a published Knowledge Article?

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Advanced Features of Salesforce Knowledge Panel

1. How can you edit a published Knowledge Article?

2. What must be done before deleting a published Knowledge Article?

Advanced Features of Salesforce Knowledge Panel

1. How can you edit a published Knowledge Article?

2. What must be done before deleting a published Knowledge Article?