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Learn Challenge: Tell a Data Story | Reporting and Communicating Insights
Visualization and Reporting with R

bookChallenge: Tell a Data Story

Task

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Create a sequence of three plots that build a visual narrative about customer satisfaction trends over time, using the provided data. Each plot should reveal new insights and use visual cues effectively.

  • Create a plot showing customer satisfaction scores for the first three years (2016–2018);
  • Add a second plot that extends the timeline to 2020 and uses color to highlight improving satisfaction;
  • Build a final plot (2016–2023) that includes an annotation for the key event in 2021 and avoids visual clutter;
  • Ensure each plot has clear titles and axis labels that guide the viewer from introduction to conclusion.

Solution

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SectionΒ 3. ChapterΒ 4
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bookChallenge: Tell a Data Story

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Task

Swipe to start coding

Create a sequence of three plots that build a visual narrative about customer satisfaction trends over time, using the provided data. Each plot should reveal new insights and use visual cues effectively.

  • Create a plot showing customer satisfaction scores for the first three years (2016–2018);
  • Add a second plot that extends the timeline to 2020 and uses color to highlight improving satisfaction;
  • Build a final plot (2016–2023) that includes an annotation for the key event in 2021 and avoids visual clutter;
  • Ensure each plot has clear titles and axis labels that guide the viewer from introduction to conclusion.

Solution

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Everything was clear?

How can we improve it?

Thanks for your feedback!

SectionΒ 3. ChapterΒ 4
single

single

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